SUNDERLAND MANOUSSO, Barbara. Conflict Behaviours of Administrators in Long Term Care Facilities Influence Facility Ratings: SOS-Semantics of Self in ConflictTM. Journal of Mediation and Applied Conflict Analysis, [S. l.], v. 5, n. 1, 2018. Disponível em: https://ojs.maynoothuniversity.ie/index.php/jmaca/article/view/186. Acesso em: 15 oct. 2025.