DWAN, Roger. A contingency approach to engaging with conflicting small and medium-sized organisations. Journal of Mediation and Applied Conflict Analysis, [S. l.], v. 4, n. 2, 2017. Disponível em: https://ojs.maynoothuniversity.ie/index.php/jmaca/article/view/176. Acesso em: 16 oct. 2025.